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TechMaju Privacy Statement

Effective as of August 30, 2024

At TechMaju, which includes its subsidiaries and affiliates, we highly value the privacy of various individuals, such as customers, business partners, event attendees, job applicants, and visitors to our Website. This Privacy Statement outlines how we collect, use, and share personal information, as well as how you can exercise your privacy rights. We encourage you to carefully read this Privacy Statement, along with other related statements, to gain a comprehensive understanding of our privacy practices. Below are key areas covered in our privacy documentation:

  1. Privacy Statement This document details our privacy practices regarding the collection, usage, and disclosure of information. It covers two main areas: (i) information obtained through TechMaju websites linked to this Privacy Statement (our "Website"), and (ii) marketing and outreach activities, including events hosted by TechMaju or our partners ("Events"), where we gather information from attendees.
  2. Cookies Policy Our Cookies Policy explains how we employ cookies and similar tracking technologies when you interact with our websites, products, services, and mobile applications.
  3. Services Privacy Statement This statement pertains to our privacy practices in relation to our hosted software applications, support services, and expert services (such as professional and training services) offered to customers. It also addresses the handling of customer and partner contact information related to product and service purchases.
  4. Applicant Privacy Statement Our Applicant Privacy Statement outlines our privacy practices regarding personal information collected during the application process for employment positions at TechMaju.

We take your privacy seriously. If you have any questions or concerns about how we handle your personal information, please don't hesitate to contact us using the provided contact details at the bottom of this Privacy Statement. Your privacy matters to us, and we are committed to ensuring transparency and safeguarding your data.

Purpose

TechMaju and its affiliated entities ("TechMaju," "we," or "us") prioritize the privacy of individuals who interact with our Website and participate in our Events. This Privacy Statement outlines our commitment to safeguarding your personal information, explaining the following aspects:

  1. Identity and Scope: The statement introduces TechMaju, its subsidiaries, and affiliates. It clarifies our commitment to privacy and applies to individuals who engage with our Website and attend our Events.
  2. Information Collection: We elaborate on the types of information we collect about you and how we obtain this information.
  3. Usage and Disclosure: The Privacy Statement explains how we may use and share your personal information in relation to the Website and Events.
  4. Security Measures: We describe the precautions and measures we take to protect the security of your personal information.
  5. Exercising Privacy Rights: The statement informs you of your rights regarding your personal information and how you can contact us to exercise these rights.

By providing this Privacy Statement, we aim to enhance your understanding of how we handle your personal information and demonstrate our dedication to maintaining your privacy and data security. If you have any inquiries or wish to exercise your privacy rights, please refer to the contact information provided within this Privacy Statement.

About Us

TechMaju is a technology company dedicated to assisting businesses, regardless of their size or industry, in optimizing their operations through our cloud-based platform and suite of products. Our goal is to enable organizations to streamline and simplify their business processes, allowing all stakeholders to concentrate on value-driven tasks rather than peripheral details.

Our Solutions

We offer a range of solutions designed to meet diverse business needs. In addition to our off-the-shelf products, our customers and partners have the flexibility to create custom solutions tailored to their specific requirements. These solutions collectively contribute to enhancing operational efficiency and focusing on the core aspects that drive value for businesses.

Our Location

While our headquarters are located in Orlando, Florida, USA, we have extended our presence to include subsidiaries and affiliates in United States and Indonesia. This strategic expansion allows us to cater to a broader range of clients and industries, ensuring that our innovative technologies are accessible and beneficial to businesses worldwide.

For further details about TechMaju, please visit the "About Us" section on our Website. Should you have any inquiries or wish to learn more, we encourage you to explore the provided resources and reach out to us.

Scope

This Privacy Statement is intended to provide a clear understanding of our privacy practices and applies exclusively to the collection, use, and disclosure of information gathered through the following:

  1. TechMaju Websites: This Privacy Statement encompasses all aspects of our privacy practices relating to information collected through TechMaju websites that are linked to this Privacy Statement ("Website").
  2. Marketing and Outreach Activities: Our privacy practices extend to marketing and outreach initiatives, including but not limited to surveys, contests, competitions, promotions, conferences, and events ("Events"). These activities involve the collection of information from registrants and attendees, whether organized by TechMaju or our collaborative business partners.

It is important to note that this Privacy Statement specifically addresses the outlined areas and should be considered in connection with our Website and Events. For matters outside this scope, alternative privacy policies may apply.

If you have any questions or require further clarification regarding the scope of this Privacy Statement, please do not hesitate to contact us using the provided contact details. Your privacy is of utmost importance to us, and we are committed to ensuring that our privacy practices are transparent and effectively communicated.

How We Obtain Information

We gather various types of information from and about you, which generally fall into the categories listed below. This information is collected through a variety of means and sources, as outlined below:

  1. Information You Voluntarily Provide: You may choose to provide us with certain information voluntarily. This information may encompass:
    • Contact Details: Such as when you register on our Website, get in touch with us, report issues with our Website, sign up for a demo or developer instance of our cloud service, enroll in an Event, or complete other forms on our Website.
    • Comments and Feedback: When you post content on our Website, engage in surveys or contests, contribute to bulletin boards, chat rooms, blogs, comment threads, forums, or other interactive features of our Website, or seek additional information or services from us.
    • Your Voice, Photograph, or Face: Information you may submit related to your utilization of our Website or digital participation in an Event.
    • Other Information: Such as billing details.
  2. Information from Third Parties: On occasion, we may receive and utilize information about you from third parties in conjunction with your usage of the Website or participation in an Event. For instance, our business partners might provide us with data related to your Event registration. Third parties may also be involved in reporting and analytics to assess the effectiveness of our Website and marketing strategies and to identify areas for enhancement.
    • We may merge third-party data with information you provide to update, enhance, or deliver tailored information about our products, services, and Events.
  3. Information Collected During Website Navigation: As you navigate through our Website, certain details about your visits are automatically collected. These include your IP address, usage patterns, traffic data, location data, logs, communication data, and the resources you access. Additionally, we may collect information about your computer and internet connection, such as your operating system and browser type.
    • Cookies and Similar Technologies: We employ cookies and similar tracking technologies to gather some of this information. To acquire detailed insights into our use of these technologies, please consult our Cookies Policy.

Our objective is to ensure transparency and clarity in the ways we collect and use your information. By outlining these practices, we aim to provide you with a comprehensive understanding of how your data is obtained and handled within our privacy framework. If you have any inquiries or require further information, please don't hesitate to contact us using the provided contact details. Your privacy is our priority, and we are committed to addressing any concerns you may have.

How We Use Information Collected

The information we collect about you serves various purposes, all of which contribute to enhancing your experience and engagement with our services. We use this information for the following key reasons:

  1. Operational and Improvement Purposes:
    • To operate, maintain, and enhance the functionality of our Website.
    • To facilitate your registration for Events and create profiles for you within our records.
  2. Service Provision:
    • To furnish you with information, products, or services that you have requested from us.
    • To fulfill our obligations and enforce our rights arising from any contracts established between you and us, including our Website Terms of Use.
  3. Notifications and Interactive Features:
    • To notify you about changes to our Website and to obtain any necessary consents.
    • To enable your participation in interactive features of our Website, should you choose to engage.
  4. Analytics and Marketing:
    • For industry analysis, benchmarking, analytics, marketing, and other business purposes.
    • To track your browsing behavior and analyze page visits over time, aiding in analytics and advertising endeavors.
  5. Event Communication:
    • To keep you informed about Events and their details.
  6. Marketing Communications:
    • To contact you for marketing objectives, in line with your preferences. For example, we may reach out to discuss your interests in our services, products, or other Events.
    • If you request information about goods and services, we may use your personal information or permit selected third parties to contact you regarding such offerings. You can opt out at any time by clicking the "unsubscribe" link in our emails. Further information can be found in the "Your Privacy Rights" section below.
  7. Profile Creation within the TechMaju Ecosystem:
    • When you register within the TechMaju ecosystem, a profile will be established for you. This profile allows you to access various sites using the same credentials. Information you choose to make public may be visible to other users on these sites, and the data may be utilized to enhance your experience and improve service quality.
  8. Additional Privacy Information for Events:
    • Further details regarding our privacy practices for information collected from Events can be found in additional privacy statements on the registration sites for Events hosted by us.

At TechMaju, our aim is to provide you with relevant information, engaging experiences, and tailored services. We value your privacy and make every effort to ensure that your personal information is used in a responsible and secure manner. If you have any queries or require clarification, please feel free to reach out to us using the provided contact information.

How We Share Information Collected

We may share the personal information we collect with certain categories of recipients to facilitate various aspects of our services and operations. Here are the categories of recipients and circumstances under which we might share your information:

  1. Subsidiaries and Affiliates: We may share your personal information with our subsidiaries and affiliates. These entities will use the information solely for the purposes outlined in this Privacy Statement.
  2. Contractors, Business Partners, and Service Providers: Personal information may be shared with contractors, business partners, and service providers who support our business operations or provide services on our behalf. If you share information with business partners or sponsors, your data will be governed by their respective privacy statements.
  3. Potential Buyers or Acquirers: In the context of a proposed merger, acquisition, sale, or transfer of some or all of our assets, including reorganization, dissolution, or liquidation, we may disclose personal information to potential buyers and their agents. Your personal information may be transferred as part of the assets.
  4. Law Enforcement and Legal Requirements: We may share personal information with competent law enforcement bodies, regulatory authorities, government agencies, courts, or other third parties when necessary to comply with court orders, legal obligations, or requests from law enforcement agencies. This may also include enforcing our Website Terms of Use or other agreements, as well as safeguarding the rights, property, or safety of TechMaju and others.
  5. Consent-Based Disclosure: Personal information may be shared with any other person or entity with your explicit consent to the disclosure. Rest assured that we do not sell, rent, or trade personal information with third parties for their promotional purposes.

We are committed to maintaining the confidentiality and security of your personal information and take appropriate measures to protect it when sharing with third parties. If you have any concerns or queries about how your information is shared, please feel free to reach out to us using the provided contact information. We prioritize your privacy and are dedicated to ensuring that your personal information is treated responsibly and in accordance with applicable laws and regulations.

Legal Basis for Processing

We process your personal information based on various legal grounds, each of which serves a specific purpose and aligns with applicable data protection regulations. These legal grounds include:

  1. Consent: We may collect and process your personal information based on your explicit consent. This could include situations where you voluntarily provide information to us, such as when you register on our Website or sign up for an Event.
  2. Contractual Necessity: When you enter into a contract with us, we may need to process your personal information to fulfill our contractual obligations. For instance, we might use your information to provide you with requested products or services.
  3. Legitimate Interests: We may process your personal information if it is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. This could encompass responding to your inquiries, attracting new customers, managing our business operations, and developing new business opportunities.
  4. Legal Obligations: We may be required to collect and process your personal information to comply with legal obligations, such as responding to legal requests or obligations imposed by regulatory authorities.

If you have any questions about the specific legal basis on which we collect and use your personal information, or if you need further clarification, please don't hesitate to contact us using the provided contact details in the "Contact Information" section below. We are committed to ensuring that our data processing activities are transparent, lawful, and respectful of your rights and freedoms.

International Transfer of Data

TechMaju may store and process the personal information we collect from you in various countries, which may include countries outside your own. The transfer of your personal information may take place to:

  1. Countries with TechMaju Facilities: Personal information may be stored and processed in countries where TechMaju has facilities, offices, or data centers.
  2. Countries with Service Providers: We may engage service providers located in different countries to assist us in various aspects of our business operations. This could involve the transfer of your personal information to those service providers.
  3. Countries where Events are Held: If you attend an Event organized by TechMaju or its partners, your information may be processed in the country where the Event is held.

We take appropriate safeguards to ensure that your personal information remains protected when transferred internationally. These safeguards may include the use of standard contractual clauses approved by relevant data protection authorities or other measures designed to ensure that your personal information is treated in a manner consistent with data protection laws.

If you would like more information about how we handle international transfers of personal information or if you have any questions or concerns, please do not hesitate to contact us using the contact details provided in the "Contact Information" section below. Your privacy and the security of your personal information are important to us, and we are committed to ensuring that your information is adequately protected during international transfers.

Security and Confidentiality

TechMaju takes your privacy and the security of your personal information seriously. We have implemented appropriate technical and organizational measures to safeguard the personal information that we collect through our Website and in connection with events. These measures are designed to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure, and access to your personal information.

Our commitment to security includes:

  1. Technical Safeguards We use a variety of security technologies and procedures to protect your personal information. These may include encryption, firewalls, secure communication channels, and access controls.
  2. Organizational Measures Our personnel and authorized service providers who have access to your personal information are required to adhere to strict confidentiality and security standards. They are trained to handle personal information responsibly and are obligated to keep such information confidential.
  3. Regular Monitoring and Auditing We regularly monitor and audit our systems and processes to ensure that your personal information is protected and that our security measures are effective.
  4. Data Minimization We only collect and retain the personal information that is necessary for the purposes outlined in this Privacy Statement. We do not keep personal information for longer than is required.

While we take these measures to protect your personal information, it's important to note that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If you have any concerns about the security of your personal information, please feel free to contact us using the contact details provided in the "Contact Information" section below.

Retention

We will only retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement or as required by applicable laws and regulations. We will retain your personal information for as long as we have a legitimate business need to do so. Once the purposes for which we collected your personal information have been fulfilled and there is no longer a legitimate business need to retain it, we will either delete or anonymize your personal information.

In some cases, we may be required by law to retain certain personal information for a longer period of time, such as for tax or accounting purposes. When we no longer have a legitimate business need to process your personal information, we will take steps to securely delete or anonymize it to ensure that it cannot be used to identify you.

If you have any questions about our data retention practices, please don't hesitate to contact us using the contact details provided in the "Contact Information" section below.

Your Privacy Rights

We respect your privacy rights and provide you with certain choices and options regarding the personal information you provide to us. Here are some of the key privacy rights you have:

  1. Access and Correction: You have the right to access, correct, update, or request the deletion of the personal information we collect, process, or share. If you would like to exercise any of these rights, you can contact us by sending an email to [email protected].
  2. Data Protection Rights: Depending on your jurisdiction, such as the European Economic Area, you may have specific privacy rights under applicable law. This may include the right to object to processing, request restrictions on processing, or request the portability of your personal information. We will process your requests to exercise these rights in accordance with applicable data protection laws. You can contact us at [email protected] to exercise these rights.
  3. Withdrawal of Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time. You can do so by contacting us using the contact details provided.
  4. Opting Out of Marketing: If you do not want to receive email marketing communications for promotional purposes, you can opt-out by clicking the "unsubscribe" link in the marketing emails we send you. For other forms of marketing (such as telemarketing), please contact us using the contact information provided.
  5. Complaints: If you are unhappy about how we collect and use your personal information, you have the right to lodge a complaint with a data protection authority. Contact details for data protection authorities in various regions are available for your reference.
  6. Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  7. Authorized Agents: If you are an authorized agent acting on behalf of a data subject, please contact us using the information provided and provide a copy of the data subject's written authorization. We may require the data subject to verify their identity before fulfilling the request made by the authorized agent.

We are committed to responding to your privacy rights requests in accordance with applicable data protection laws. To ensure the security of your personal information and verify your identity, we may need to request additional information from you.

For any inquiries or to exercise your privacy rights, please contact us using the contact details provided in the "Contact Information" section below.

General

Do Not Track:

TechMaju makes an effort to honor "Do Not Track" (DNT) instructions received from a visitor's browser. However, we cannot guarantee a consistent response to these signals due to the lack of a common industry standard for DNT technology. We continuously monitor developments in DNT technology and stay informed about evolving industry standards.

Third-Party Websites and Applications:

This Privacy Statement applies only to information collected on the TechMaju website. It does not cover information collected on third-party websites or through third-party applications that may be linked to or accessible from our website. Additionally, this Privacy Statement does not apply to information collected by customers, business partners, or other third parties, even if collected through our website or at events.

Public Forums and Blogs:

Information posted or disclosed in public forums on our website becomes public and may be accessible to other users and the general public. Exercise caution when disclosing personal or other information in such forums. Access and use of information in public forums are governed by our Website Terms of Use. Report any known or suspected violations to our Privacy team at [email protected].

Children:

We do not knowingly collect personal information from individuals under the age of 16. If you are under 16, please refrain from providing personal information through our forms. If we become aware of collecting personal information from a child under 16, we will promptly delete that information.

Changes to Privacy Statement:

TechMaju reserves the right to update or change this Privacy Statement periodically. Material changes will be communicated through appropriate online notices or other means, including email notification if contact details are available, and consent may be obtained where required by law. We encourage you to review the Privacy Statement periodically to stay informed about any updates or changes.

Contact Information:

For inquiries, comments, requests to update or remove your information, or to exercise your rights, please contact us at [email protected].